1- Bring in gently used items in very good condition (aka your Gems), like you expect to find for yourself
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As an example, deformed, stained, faded or teared items will be refused; all buttons must be in place, and zippers functional; shoes must be little worn, without major marks; leather objects should not have water marks or scratches; electronic games must work, etc. Also, promotional clothing are usually not accepted.
Items that can’t be accepted for exchange will be returned to you.
(XS to XL)
2- Browse around and choose anything you like among our wide selection
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You can swap anything for anything, like children games for adult clothes. The exchange is mainly based on a Bring-One Get-One system, even though some items can have a lower value (eg casual Tshirts, baby & children clothes) or a higher one (eg coats) -cf the FAQ for more details.
3- Pay the flat rate of $10, and enjoy your new Gems!
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That’s it 🙂
